Is compliance monitoring expected in the UK?
The Ministry of Justice guidance on the Bribery Act 2010 lists monitoring and review as one of its six principles of adequate procedures. The failure to prevent fraud guidance under ECCTA 2023 also lists monitoring and review, including learning from investigations and whistleblowing incidents.
What is the difference between monitoring and auditing?
Monitoring is continuous or periodic checking by, or on behalf of, the business, so issues are found and fixed as work happens. An audit is an independent, point-in-time test of whether the programme works. They complement each other.
What should a pharma monitoring plan cover?
The highest-risk activities from your risk assessment, typically HCP engagements and contracted services, meetings and hospitality, promotional materials, grants and donations, and payments. The plan sets the sample, frequency, owner and what counts as a finding.
Can monitoring be automated?
Parts of it can. Workflows and dashboards, for example in SharePoint and Power BI, can flag exceptions and track findings, while experienced people review the results and decide what action is needed.
What happens to monitoring findings?
Each finding is recorded with its root cause, an accountable owner and a due date, tracked through governance, and checked later to confirm the action worked.
Can compliance monitoring cover external stakeholders and digital influencers?
Yes, where these activities are within the agreed programme. Monitoring can review contracts, briefings, content approval, disclosures, records and ongoing oversight for external stakeholders or digital influencers acting on a company’s behalf. The scope should reflect the content, channel, country code and responsibility for reviewing or escalating issues.
Can AI automate copy, meeting and event approvals?
AI and workflow tools can help route submissions, check required fields, flag potential issues and keep records for copy, meetings and events. They should support the review process rather than make the final compliance decision: qualified company reviewers retain approval authority, assess context and escalate exceptions.