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Pharma Compliance Monitoring Services in the UK

Know that your controls work, between audits.

Eunomia designs and runs risk-based compliance monitoring for pharmaceutical and biotech companies in the UK. We monitor HCP engagements, meetings and hospitality, materials, grants and payments against the ABPI Code, anti-bribery expectations and your own procedures, and report findings and trends so issues are fixed before they become audit findings.

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Compliance specialists reviewing monitoring results

UK expertise · Practical delivery

Who this support is for

For compliance leaders in pharmaceutical and biotech companies in the UK who need assurance between audits: a first monitoring programme for a growing company, extra capacity for an existing plan, or a refresh after new risks or a Code ruling.

Controls that nobody checks drift

Policies, approvals and training are in place, but nobody checks whether meetings, payments and materials follow them until an audit, a complaint or a PMCPA case. By then the same issue has often happened many times.

From requirements to action

How Eunomia can help

We build a monitoring plan from your risk assessment, agree samples, frequency and owners, then carry out the checks, including desk reviews and live attendance at meetings where agreed. Findings, trends and follow-up are reported through your governance.

Monitoring connects to the rest of the programme: findings feed training, SOP updates and CAPA, and routine checks can be automated where that improves consistency, with people making the judgement calls.

Use the Pharma Compliance Readiness Checklist

What we can take on

Pharma Compliance Monitoring: scope of support

01

Risk-based monitoring plan design

02

HCP engagement and contracted services monitoring

03

Meetings, events and hospitality monitoring, including live attendance checks

04

External stakeholder and third-party engagement monitoring, including digital influencer activity where in scope

05

Promotional materials and certification sample checks

06

Grants, donations and sponsorship monitoring

07

Payment and transfer-of-value data monitoring

08

Monitoring dashboards and trend reporting

09

Findings follow-up, CAPA tracking and effectiveness checks

What this gives you

Evidence that controls operate in practice, not only on paper

Early warning of recurring issues, by activity, team or market

A monitoring record that supports audits and management reporting

The rules in the UK

What shapes compliance monitoring in the UK…

UK anti-bribery and fraud guidance both treat monitoring and review as a core part of adequate (bribery) and reasonable (fraud) prevention procedures. These are the main references we design monitoring around. Each summary links to its official source below.

Bribery Act guidance, Principle 6

The Ministry of Justice guidance expects a commercial organisation to monitor and review the procedures designed to prevent bribery by persons associated with it, and to make improvements where necessary.

Failure to prevent fraud guidance, monitoring and review

The ECCTA 2023 guidance expects organisations to monitor and review their fraud detection and prevention procedures and make improvements where necessary, including learning from investigations and whistleblowing incidents.

SFO guidance on compliance programmes

Explains how the UK Serious Fraud Office assesses whether a corporate compliance programme works in practice. It is enforcement guidance, not a pharmaceutical certification standard.

Related article

Managing compliance risks: best practices and strategies. Our article covers how to prioritise and manage compliance risks in practice, including where monitoring fits alongside risk assessment, controls and follow-up.

More reading: PMCPA social media and influencer guidance · Compliance monitoring and data analytics · Pharma Compliance Audits in the UK · Pharma Compliance Readiness Checklist

Rashmi Papneja

Your named lead

Rashmi Papneja

Founder, Managing Director and UK Compliance Lead

Meet the wider team

Questions, answered

Pharma Compliance Monitoring FAQs

Is compliance monitoring expected in the UK?

The Ministry of Justice guidance on the Bribery Act 2010 lists monitoring and review as one of its six principles of adequate procedures. The failure to prevent fraud guidance under ECCTA 2023 also lists monitoring and review, including learning from investigations and whistleblowing incidents.

What is the difference between monitoring and auditing?

Monitoring is continuous or periodic checking by, or on behalf of, the business, so issues are found and fixed as work happens. An audit is an independent, point-in-time test of whether the programme works. They complement each other.

What should a pharma monitoring plan cover?

The highest-risk activities from your risk assessment, typically HCP engagements and contracted services, meetings and hospitality, promotional materials, grants and donations, and payments. The plan sets the sample, frequency, owner and what counts as a finding.

Can monitoring be automated?

Parts of it can. Workflows and dashboards, for example in SharePoint and Power BI, can flag exceptions and track findings, while experienced people review the results and decide what action is needed.

What happens to monitoring findings?

Each finding is recorded with its root cause, an accountable owner and a due date, tracked through governance, and checked later to confirm the action worked.

Can compliance monitoring cover external stakeholders and digital influencers?

Yes, where these activities are within the agreed programme. Monitoring can review contracts, briefings, content approval, disclosures, records and ongoing oversight for external stakeholders or digital influencers acting on a company’s behalf. The scope should reflect the content, channel, country code and responsibility for reviewing or escalating issues.

Can AI automate copy, meeting and event approvals?

AI and workflow tools can help route submissions, check required fields, flag potential issues and keep records for copy, meetings and events. They should support the review process rather than make the final compliance decision: qualified company reviewers retain approval authority, assess context and escalate exceptions.

Tell us what is on your desk.

We will listen, ask a few questions and recommend the right scope—without obligation or pressure.

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